Account Verification on halo999
Account verification is how we protect your balance — not a hurdle, but a security layer that keeps your funds tied to you. We ask for a government-issued ID and a selfie that matches it. Documents are reviewed by our team; we do not share them with third parties outside what local regulation requires. Once approved, your account gets a verified status
that removes withdrawal holds and raises the transaction ceiling on your wallet methods. If anything is unclear in your submission, our support team reaches out directly.
- Upload your ID — Go to account settings, open Verification and upload a clear photo of your national ID card or passport.
- Submit a selfie — Take a selfie holding your ID so our team can match the document to the account holder — standard and straightforward.
- Wait for review — Our verification team checks your documents. You will receive a notification in your account once the review is complete.
- Verified status unlocked — With a verified account, withdrawal requests process without manual holds and your wallet transfer limits apply in full.